Refund and Returns Policy

Returns & Exchanges Policy
Body & Sleeves
For use on bodyandsleeves.com

Every Body & Sleeves piece is made to order just for you, so we ask that you check our sizing chart
carefully before purchasing. Even so, we want you to love what you receive. Here is how we handle
sizing issues and misprints.

Order Changes and Cancellations
Because items go into production quickly, please contact us within [12 hours] of placing your order if
you need to cancel or change anything, including quantity. Once an order has entered production, it
cannot be canceled or changed.

What We Cover

Sizing Issues
If the size you ordered does not fit, you may request store credit within 14 days of your delivery date.

Misprints or Defects
If your item arrives with a printing error, damage, or defect, you may request store credit or a free
replacement within 14 days of your delivery date.

Accidental Duplicate Orders
If you order the same item twice by mistake, contact us as soon as possible. Orders caught before
production begins can be canceled at no cost, see Order Changes and Cancellations above. Once
production has started, a duplicate item follows the same process as a sizing exchange: return it
unused with tags attached, at your own expense, for store credit.

What We Do Not Cover
● Requests made more than 14 days after delivery
● Items that have been worn, washed, or altered
● Items returned without their original tags
● Change of mind, no longer wanting the item, or general dissatisfaction with the design (not a sizing
or print issue)
● Final sale or clearance items
● Minor print placement variance under half an inch, or slight color differences caused by screen
display settings. These are normal in print on demand production and are not considered defects.
How to Request a Return or Exchange
Email us at refunds@bodyandsleeves.com within 14 days of delivery with your order number and the reason
for your request.

Sizing Issues
1 Contact us with your order number within 14 days of delivery.
2 Ship the unused, unworn item back to us at your own expense, with tags attached and in its original
condition.
3 Once we receive and inspect the item (allow 5 business days), we will issue store credit
equal to the item's purchase price, excluding original shipping.
4 Store credit is sent as a code by email and is valid for [12 months] from the date of issue.

Misprints or Defects
1 Contact us with your order number and a clear photo of the issue within 14 days of delivery.
2 There is no need to ship the item back to us.
3 Once your claim is approved (allow 5 business days), we will send a free replacement or
issue store credit, whichever you prefer.

Accidental Duplicate Orders
1 Contact us as soon as possible. If your order has not yet entered production, we will cancel the
duplicate at no cost.
2 If production has already started, ship the unused duplicate back to us at your own expense, with
tags attached and in its original condition.
3 Once we receive and inspect the item (allow 5 business days), we will issue store credit
equal to the item's purchase price, excluding original shipping.

A Note on Store Credit
All approved returns and exchanges are issued as store credit, not a cash refund. Store credit can be
applied to any future purchase at bodyandsleeves.com and is not redeemable for cash.
Questions about an order? Reach out to us at info@bodyandsleeves.com and we will make it right.